FAQ'S

1. What is Gadge8X?

Gadge8X is an online store offering smart, useful, and everyday gadgets designed to make your life easier and more convenient. We focus on quality products at affordable prices.

2. Do you ship all over India?

Yes, we ship across India. Delivery times may vary depending on your location.

3. How long does delivery take?

Estimated delivery time is:

  • Metro cities: 3–6 business days

  • Non-metro / remote areas: 5–7 business days

Please note that delivery times are estimates and may vary due to courier delays or unforeseen circumstances.

4. What payment methods do you accept?

We accept secure online payments through Shopify-supported payment gateways.
Cash on Delivery (COD) is available on selected products and locations.

5. Can I cancel my order?

Yes, orders can be cancelled before they are shipped. Once the order has been shipped, cancellation is not possible.

6. What is your return policy?

We accept returns only if the product is damaged, defective, or incorrect at the time of delivery.
Return requests must be raised within 7 days of delivery.
Please refer to our Return & Refund Policy for full details.

7. How do I request a return or refund?

To request a return or refund, email us at gadge8x@gmail.com with:

  • Your order number

  • Product name

  • Clear images or video of the issue

Our team will guide you through the next steps.

8. When will I receive my refund?

If your refund is approved, it will be processed to your original payment method within 5–7 business days, depending on your bank or payment provider.

9. What if I receive a damaged product?

If you receive a damaged product, please contact us within 48 hours of delivery with clear photos or videos so we can assist you with a replacement or refund.

10. How can I track my order?

Once your order is shipped, you will receive tracking details via email. You can use the tracking link to monitor your shipment.

11. Are my payments and personal details safe?

Yes. We take data security seriously. All payments are processed securely, and your personal information is protected as per our Privacy Policy.

12. How can I contact customer support?

You can contact us anytime at:

Email: gadge8x@gmail.com